Privacy Notice

Mobex Ltd respects your privacy and rights as an individual. We will only send you direct marketing, which is a ‘legitimate interest’, and that we believe to be relevant to you in your professional capacity and to your business. This is the legal basis for which we process your data.

1. How we collect your personal data?

We collect personal data

1. From our website forms if you choose to subscribe to our newsletters.

2. From telephone conversations we conduct with you or your company representatives.

3. From information that is in the public domain, for example online exhibitor lists on a website or public register.

2. What personal data we may hold?

We only process the minimum amount of personal data necessary for the performance of our legitimate interest. This will normally be limited to your name, job title and your regular business email address.

3. Our Legitimate Interest Assessment

In accordance with ICO guidelines, we have conducted a Data Protection Impact Assessment (DPIA) and a Legitimate Interest Assessment (LIA). After considering the type of personal data we process and the potential impact that its collection and use could have, we have concluded that there is minimal risk of affecting your fundamental rights and freedoms. We have further concluded that the lawful processing of your personal information is in our legitimate interest.

4. How will we process and share your data?

We may contact you about events, which we believe to be relevant to you in your professional capacity and your business, for example: by email; telephone; newsletter.

We may also contact you to offer products and services that we believe are relevant to you in your professional capacity and business. We will not share your data with third parties but your data may be disclosed to employees of Mobex Ltd and to carefully selected data processors, such as a mailing fulfilment company or CRM provider. We may also need to disclose information to authorities or professionals for legal reasons or in the case of a dispute.

5. More about what we use personal data for

We may use information held about you in the following ways: To promote a relevant and upcoming event. To enable us to promote our goods and services, where relevant. To carry out our contractual obligations between you and us.

6. Privacy and Electronic Communications Regulations

The Privacy and Electronic Communications Regulations (PECR) sit alongside GDPR. They give people specific privacy rights in relation to electronic communications. As we only send business to business communications, these regulations allow us to send emails and other forms of electronic communications to relevant businesses. We will always clearly identify ourselves as the sender of these communications and provide you with a suitable

and simple way to opt-out from future communications.

7. How long do we hold personal data?

We will only keep your data for as long as we believe it is accurate and current. i.e. as long as we believe that it is associated with a business that is included in our invitation profile. We regularly check, maintain, update and remove data that is no longer accurate.

8. Where we store personal data

We store your data on secure servers located in the UK or within the European Economic Area (EEA). However, in some instances, like in the case of Google Cloud Storage, this is not always possible. Where this is the case, we will take reasonable steps to ensure that data is stored securely and in accordance with the applicable data protection regulations.

9. Profiling of personal data

We do not use your information for data profiling or automated decision making.

10. Updating our Privacy Policy

Our Privacy Policy is reviewed every 12 months or sooner if required to keep up to date with any changes in data collection and any technological changes. This document was last updated on the 17th May 2018.

11. Your rights as an individual

It is important that you understand your rights as an individual;

1. Right to Erasure.

You may request that we erase your personal data and we will do so within 30 days but normally much sooner. To avoid the possibility of re-adding your personal data in the future, we will retain your email address (if available) in our master suppression file. You may request that we add your personal data back to our invitation list at any time.

2. Right to request rectification

If you determine that the personal data we hold about you is incorrect you have the right to request rectification. We will consider the request and rectify
any errors found. If we do have reasons to believe that an error has not occurred, we may keep the information as previous. You will be informed of the
outcome by telephone, email or post.

3. Subject Access Request

At any point, you have the right to submit a Subject Access Request and we will respond within 30 days but normally much sooner. We will not charge a fee for any of the requests above unless the request is ‘manifestly unfounded or excessive’. We also reserve the right to withhold personal data if disclosing it would ‘adversely affect the rights and freedoms of others’.

4. Right to be informed

You have the right to know about the collection and use of your data. This is displayed in this privacy policy but you can also submit a subject access
request.

5. Right to restrict processing

You have the right to request the restriction or suppression of your personal information. In the case of our business, reasonably you will never need to do so as we can erase or supply the information we hold on you quickly.

6. Right to data portability

You have the right to receive and access data in a structured, commonly used and machine-readable format.

7. Right to object

You have the right to object to processing on the basis of legitimate interest or to our direct marketing. You can object via the form below requesting the
removal of your data.

12. Registering a complaint

If at any point you feel we are being unfair or dismissing your rights as an individual please contact us and let us know.

13. Contacting Mobex Ltd

If you have any queries regarding how your data is processed or shared, including activating your right to erasure please contact us by completing the form at the bottom of this page or by post to Mobex Ltd, Exhibition House, Gloucestershire, GL13 9RL or by email to info@mobex.co.uk.

14. Cookies

A cookie is a small file, typically of letters and numbers, downloaded on to a device when the user accesses certain websites. Cookies allow a website to recognise a user’s device.

This website uses cookies to provide you with a better user experience WE DO NOT USE COOKIES TO SEND YOU THIRD PARTY ADVERTISING.

The majority of the cookies used on this site only remain active for your current browser session, so they are not stored on your computer permanently. If you would prefer not to use cookies you can block them by simply changing the settings in your web browser, however, blocking cookies can have a significant negative impact on your web browsing experience. Each browser varies in how you do this, normally via the privacy options in the setting or preferences menu.

15. Disclaimer

Every endeavour has been made to ensure that the contents on this website is accurate and up to date, no representation or warranty, either express or implied, is made. Mobex Ltd accepts no liability for any loss or claim to arise from the use of this information, howsoever caused.

16. Viruses

Our systems are monitored by virus checking software, however, the company cannot accept any responsibility for viruses or other destructive elements contained within or attached to these pages. It is your responsibility to scan and check all materials before downloading them from this site.

17. Links

Links to other websites are made entirely at your own risk. Mobex Ltd accepts no liability for either the use of the link or the content of the related site.

18. Copyright

All pages of this site are subject to copyright. Access is provided for use on a temporary basis and for the purpose of using these pages. Permanent storage, distribution, or copying of the information in the website is strictly prohibited.

19. Web Beacons

In our email broadcasts, we may use Web Beacons, which help us to monitor and analyse subscribers’ interactions with our emails. These Web Beacons take the form of single pixel transparent GIF images; they are not malicious and cannot harm your computer. By choosing to download the images in our emails – which include the Web Beacons – we are able to measure the number of recipients who viewed our email.

Additionally, we may use tracked hyperlinks in our email broadcasts, which help us monitor which parts of our emails our subscribers are most interested in. We may use this data to develop future promotions which we hope will be more relevant to you. The information we collect is used to help us tailor relevant content.

PERSONAL DATA REQUEST FORM

YOUR FULL NAME*

COMPANY

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By filling out this form and accepting below, you explicitly consent to us contacting you and our Privacy Policy, but you can unsubscribe at any time to stop receiving communications.*

Privacy Policy
This Privacy Policy applies to Mobex. (along with all subsidiaries, affiliates, successors and assigns thereof, referred to hereinafter collectively as “Mobex”, "we", "our" and/or "us"), our websites and services. Mobex knows that you care how information about you is used and shared, and we appreciate your expectation that we will do so carefully and sensibly.

By visiting this or another Mobex website displaying this Privacy Policy or a link thereto (a "Website", or collectively the “Websites”), or by otherwise interacting with Mobex you agree to accept the practices described in this Privacy Policy. This Privacy Policy is further subject to the Mobex Services Agreement related to the Mobex services you utilise and/or purchase. For questions on this Privacy Policy please contact our team via the contact information found on this Website.

Mobex values your privacy and is dedicated to protecting your personal information and providing you with notice about what personally identifiable information we collect and how it is used, what choices you have regarding the collection, use and distribution of that information, the security procedures we implement to protect that information and what access you may have to correct any inaccuracies in the information we have collected from you.

What Information Is Collected
We receive and store any information you enter on our Websites or give us in any other way, such as via telephone, electronic mail, online or otherwise. For example, this information may be collected when you contact us for customer support.

Here are the types of information we gather:

Contact Information: We collect and retain personal contact information that you submit to us voluntarily and this includes, but is not limited to, your name, mailing address, web address, telephone number, and e-mail address. This information may include your full name, mailing address, phone number, email address, and, where provided, your fax number. Such contact information may be used, for example, to communicate with you when necessary with respect to transactions. Additionally, we may collect contact information provided to us during any correspondence relating to customer support, as well as in connection with products and services offered on our Websites.

Financial Information: We collect and retain certain financial information from when you purchase our products and services. For example, when you sign up for any other product or service through Mobex, we require you to provide a credit card number and billing address before we will process that application. We will not sell, share or rent any financial information collected from you except as disclosed in this Privacy Policy or as necessary to fulfil any order for our products or services.

Demographic Information: We may collect and store anonymous demographic information (such as your postcode, gender and age), and use this data to tailor your experience on our Websites, provide content that we think you might be interested in, perform general improvements to the Websites, and display the content according to your preferences. Such demographic information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated demographic information that is shared with third parties.

Other Information: We collect and store certain types of information whenever you interact with us. For example, our servers track the type of web browser you are using and the page from which you link. Additionally, we log IP addresses (a unique number assigned to every computer on the Internet) in order to improve security, analyse trends and administer the Websites. We may track your movement within the Websites, the third-party website pages from which you were referred, access times and browser types. We use this information to gauge the effectiveness of our Websites, track information for statistical purposes and to improve the products and services we provide. We collect this information to better develop a sense of what services our customers need and identify areas of improvement to the Websites. We may use such information for marketing purposes, and to send information to you that we believe might be of interest. In addition, such information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated information shared with third parties.

We may supplement the information you provide us by acquiring publicly or commercially available information as available in the public domain or from third parties, for instance, to verify your address or to update your information and to create a profile of your preferences. We tie your personally identifiable information to information in the profile, in order to improve the content of the Websites for you or to inform you about products or services that we think will be of interest to you. From time to time, we may also ask you to participate in surveys or other communications conducted by us or third parties designed to help us improve the Websites or the products or services we provide.

Cookies: The Websites use “cookies” such purposes as enhancing your online experience by making it easier for you to navigate through the Websites and making certain features work better. Cookies are text files which are commonly deposited by websites on a user's hard drive when the user visits a website. The file identifies a user's computer and can record the user's preferences and other data about the user's website visit. We do not extract information about individual users during this process. Your web browser may enable you to disable cookies, but please note that certain services may not function correctly without it and your experience on our Websites may be hindered.

Third Party Cookies: We may use third-party advertising companies to serve ads on our behalf across the Internet. These companies may collect and use information about your visits to this and other websites and your interaction with our products and services in order to provide advertisements about goods and services of interest to you. However, no personally identifiable information (such as your name, address, email address or telephone number) will be connected with such information. They may use information about your visits to this and other websites to target advertisements for goods and services and may be used to keep track of user response to each advertisement. These targeted advertisements may appear on our Websites or on other sites that you visit. The anonymous information is collected through the use of a pixel tag or cookies, which are industry standard technologies used by most major websites. If you do not want such companies to collect this information you may opt-out.

To learn more about the use of this information or choose not to have this information used by certain third-party advertising partners, please visit the Network Advertising Initiative at http://www.networkadvertising.org/choices. Please note that if you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.

Web Beacons: The Websites may contain electronic images (called a "single-pixel GIF" or a "web beacon") that allow a website to track the effectiveness of marketing campaigns. No personally identifiable information will be transmitted via web beacons.

Telephone Recording and Monitoring: To ensure Mobex customers receive quality service, Mobex selects phone calls for recording and/or monitoring. These calls, between Mobex customers (or potential customers) and employees, are evaluated by Mobex representatives. This is to guarantee that prompt, consistent assistance and accurate information is delivered in a professional manner. In contacting Mobex creating an account with Mobex, or by otherwise utilising any Mobex products or services, you hereby consent to any such call recording and/or monitoring.

How Personal Information Is Used
Our Use: We receive and store any personal information you enter on our Websites or give to us voluntarily in any other way and may use it to contact you from time to time. We take steps designed to ensure that only the employees who need access to your personal information to fulfil their employment duties will have access to it. By registering on a Website and providing your telephone number, you agree that this action constitutes a purchase, enquiry and/or application for purposes of telemarketing laws. Regardless of the fact that your telephone and/or cell number may be listed with the TPS, you are providing your express written consent to receive future information (including telemarketing) about products and services from us and/or our affiliates, and you hereby agree and consent to our contacting you using the information you have provided and will provide to us. This means we may contact you by e-mail, phone and/or cell number (including use of automated dialling equipment and/or pre-recorded calls), text (SMS) message, social networks or any other means of communication that your wireless or other telecommunications device may be capable of receiving (i.e. video, etc.). We may also send you information or offers from time to time to the postal address or email address we have on file (as further outlined in this Privacy Policy). You further acknowledge that you are not required to agree directly or indirectly or enter into an agreement regarding our telemarketing efforts as a condition of purchasing any goods or services from us or our affiliates.

Electronic Mail: From time to time, Mobex may use your personal information to contact you by electronic mail concerning our services. These communications are often intended to inform you of important information regarding your account, or about general services provided by Mobex and/or its affiliates. If you do not want to receive email from us or our affiliates regarding new services, please click the "unsubscribe" link which is included at the bottom of any email you receive from us. However, in order to fulfil our service obligations to you, we will continue to send you emails regarding your account administration, as well as any necessary information, such as renewal notices and instructions. By providing us with your email address you consent to receiving communications from us electronically and all notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Service Related Uses: We may use your personal information to contact you about the goods or services you have purchased from us, or for other purposes in which you have expressed an interest, for example, if you have contacted customer service or made an enquiry. We will also provide you with service and account related announcements. For instance, if the delivery of a service or product is delayed we might send you an email, or other message, or if there is some service issue with something you might have ordered. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to cancel your services with us.

Protection of Mobex and Others: We may release account and other personal information when we are required to do so by law, court order, subpoena or other government or law enforcement authority or regulatory agency, including ICANN, in order to enforce or apply our Services Agreement or other agreements, or when we believe in good faith that disclosing this information is necessary or advisable, including for example, to protect the rights, property, or safety of Mobex, our users, or others. This includes exchanging information with other companies and organisations for fraud protection, credit risk reduction or other similar purposes. Sites Other Than Mobex, Mobex has no control over and is not responsible for the privacy policies or information gathering practices of other websites, including those to which we may link and those which may link to us. We strongly recommend that you review the privacy policies of every online service you use before submitting any personal information and direct any concerns to the site administrator of that website.

How Long We Keep Your Personal Data.
We keep information only for as long as we need it to provide you services, manage our business or as required by law or contract. Where you have a contract with us, we will retain your data for the length of the contract, and will further retain that information for a time period consistent with our legal or regulatory responsibilities, after you terminate all your services with us to resolve disputes, enforce our relevant Service Agreement, and to adhere to the technical and legal requirements and constraints related to the security, integrity and operation of the Sites. If you have any questions about how long we will keep your specific data, please contact us.

How We Keep Your Personal Data Safe.
We work to protect the security of your financial information during transmission by using Secure Sockets Layer ("SSL") software, which encrypts the information you input on the Site. However, no method of transmission over the Internet or method of electronic storage is completely secure and we cannot guarantee its absolute security. You can further help to ensure your security by taking a few simple precautions. For instance, it is important to protect against unauthorised access to your computer, and to be sure to sign off when you are finished using a shared computer.

Limitation Of Liability
Mobex assumes no responsibility or liability with regard to any theft, loss, alteration or misuse of personal or other information lawfully provided by Mobex to third parties, or with regard to the failure of any third party to abide by this privacy policy or such third party.

Contacting Us.
If you have questions or concerns regarding this Privacy Policy, you can contact us by writing to us at allan@mobex.co.uk or by mail at Exhibition House, Rigestate, Station Road, Berkeley, Gloucestershire, GL13 9RL .

1. From our website forms if you choose to subscribe to our newsletters.2. From telephone conversations we conduct with you or your company representatives.